HOTEL MANAGER

REPORTS TO: Captain and indirectly Director of Hotel Operations

 

SUMMARY:

The Hotel Manager is responsible for the efficient overall management and operation of the Hotel Department and other guest related programs on board ADC Vessels. The Hotel Manager leads and manages according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement that drive the guest experience culture. The Hotel Manager is also responsible for onboard revenue and cost control within the department.

 

ESSENTIAL DUTIES & RESPONSIBILITIES:

Lead and manage according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement: “Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality”.

 

MINIMUM QUALIFICATIONS:

 

DESIRED QUALIFICATIONS:

 

TRAITS & CHARACTERISTICS:

 

COMMUNICATION:

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

 

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Hotel Manager stays in private quarters, Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

 

SUPERVISORY RESPONSIBILITIES:

Supervisory Responsibilities:

 

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