REPORTS TO: Chief Mate


Under the direction of the Chief Mate, executes duties to ensure the safe operation and maintenance of the vessel. Stand watches for navigation purposes with the Bridge Watch Officer and operate small inflatable tenders and DIBs as directed by the Chief Mate for transportation of guests on scenic rides and transportation to and from shore. Perform according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement that drive the Guest Experience Culture. 


  • Under the direction of the Chief Mate, handle mooring lines during docking and un-docking procedures, handle anchor winches during anchor procedures, setting, taking and securing the gangway and ensure its safety for guest and crew use and assist them while using the gangway.
  • Perform watch duties while underway, anchored or in-port as assigned by the Chief Mate.
  • Holds a position on the ship’s Emergency Station Bill. Must meet requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.
  • Perform a variety of tasks as assigned by the Chief Mate. These may include janitorial duties, upkeep and maintenance of the vessel as well as guest services.
  • Perform engineering and security rounds as directed by Chief Mate and Chief Engineer.
  • While on watch on the bridge, assist officer on watch as directed. Specific duties such as steering, chart work, lookout, and use of bridge electronics will vary with the areas of operation and with the officer of the watch. When on duty on the bridge, those duties shall take precedence over all else and will require the utmost vigilance.
  • While in port, perform duties such as but not limited to assist in baggage handling, laundry loading and un-loading, taking on potable water, taking off garbage, cleaning windows and vessel wash down.
  • On turnaround day, responsible for taking on ship’s stores and assisting with baggage movements and cleaning all exterior areas that cannot be completed while underway.
  • Interacting with guests in a friendly and courteous manner always. Provide friendly and professional service while assisting guests on and off the vessel at the gangway, while escorting guests to their stateroom, while working on stateroom maintenance projects, while performing safety rounds, and while the bridge is open to the guests.
  • Enhance guest experience by actively searching for wildlife and bringing sightings to the attention of the officer on watch and the Naturalist.
  • Safe operation of zodiacs and DIB’s, with or without guests, and their daily upkeep while working in conjunction with the vessel engineer.
  • Follows prescribed hours set forth by the vessel’s daily roster.
  • Maintain awareness of basic safety rules, work place safety and respect for the environment.
  • Perform other duties as assigned.


  • Minimum licensing requirement of 25 GT/ Inland
  • Minimum of 1-3 years in the maritime industry with progressively responsible experience is required.
  • Must have good communication skills
  • Writing skills capable of completing forms and making log entries
  • Interpersonal skills require the ability to interact cordially and professionally with guests
  • Must pass pre-employment drug screening and comply with company random drug testing program
  • Proven team player and have a Can-Do attitude.
  • Must pass a security background check and drug test.
  • First aid/CPR


Duties and responsibilities are generally performed in a Marine Operations setting, primarily onboard a vessel but also pier side on turn-around-days. You may be required to share a cabin with one to three other shipmates of the same gender and will be required to be courteous of your movement in and out of the cabin while shipmates are sleeping.

You must be physically able to work a 12- hour workday. On any given day hours could be more or less. You may be required to wear protective clothing/eyewear for activities including handling of chemicals and cleaning agents. Some of your work will involve engaging guests and may include talking on a PA system. Physical demands include lifting up to 50 pounds repetitively, and passing along to other crew such as in loading ship’s stores, luggage, linen, etc. Also must have the ability to climb a 7-foot vertical ladder and fit through a 28-inch wide hatch.

Working aboard ship can be very demanding but at the same time very rewarding, which is driven by the guest’s appreciation of your efforts to deliver our unsurpassed True Alaskan Hospitality.


This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.


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