REPORTS TO: Director of Marine Operations/Port Captain



The ship’s Master has complete authority and responsibility for taking all necessary actions for the safety and security of the ship, its guests and crew. The Master is also responsible for the prevention of pollution, and the safe navigation and efficient operation of the ship. In the execution of his/her duties, the Master will comply with the company’s Vessel Safety Manual, and all applicable federal, state and local laws and instructions


  • Safety duties: The Master is identified on the Emergency Station Bill as being in overall charge of all persons and activities. Provide leadership and direction to crew and guests in a drill or an emergency, including situations of fire, flooding, rescue, man overboard, medical incident, pollution spill, and ECT. Is responsible for compliance with company and regulatory agencies requirements for drill content and frequency. Leads crew safety meetings.
  • Keep fully informed of, and adhere to, all U.S. and other relevant laws, regulations (Federal and state), and directives affecting the operation of the vessel. In addition, the Captain shall acquaint him/herself fully with the regulations and local requirements of all ports visited.
  • Be knowledgeable of, and ensure vessel compliance with the company’s Safety Management Program and procedures.
  • Voyage Planning: Draft detailed voyage plans for each itinerary and positioning trip, taking into account the tools needed by the Officer of the Watch for the safe navigation of the ship as well as fulfilling the company’s programming objectives. Effectively communicate these plans to the Chief Mate and watch-standers and monitor their compliance with them. Voyage plans shall also be communicated with the Chief Engineer and Hotel Manager so they are prepared for the schedule in their departments.
  • Overall charge of the performance and conduct of the vessel complement. Fully support and guide all supervisors with the management of their department duties and responsibilities. Work with and advise as necessary supervisors in their seeking and maintaining the highest levels of safety and customer service in their departments. Coach staff and work with them to train subordinates to the highest level.
  • Responsible for ensuring that the ship’s overall condition and seaworthiness is continuously maintained, reporting any situation that may adversely affect the vessels satisfactory state of operations.
  • Maintain the Bridge Logbook, Standing Orders, Night Orders, Radio Logbook, Waste Management Log, ADEC Log, Safety and Drill Logs, and other manuals and records as prescribed by Alaskan Dream Cruises, or other applicable regulatory agencies. In addition, maintain the ship’s filing system of important documents as well as crew-training records.
  • Maintain close communication with the main office in Sitka and outlying offices in the vessel’s operating area. Communication must always be complete, detailed and delivered in a direct and tactful manner. Written communications must be succinct, candid and courteous.
  • Monitor vessel expenses & report any abnormal costs incurred. Maintain close contact with the Operations Manager to ensure all cost controls are utilized. Plan ahead to maximize efficiencies, thereby reducing expense.
  • Administration: Responsible for the accurate and timely submission of any administrative, operational or accounting reports done in accordance with company guidelines. These include, but are not limited to, Incident Report Forms, Witness Statement Forms and USCG 2692 Forms. Also maintain a list of Current Ship Maintenance Projects that need to be addressed on the vessel during the turn-around day with the help of shore side engineers. Reply in a timely manner to safety or office memorandums. Develop required work lists and performance goals for crewmembers. Ensure the compliance of all on board with company and regulatory policies and regulations. Take a proactive position with any person not following established policy. Address all performance or conduct issues in a timely and effective manner, and keep supervisory management in the office appraised of relevant issues.
  • Effective public speaking when addressing guests, crew or the public; such as the Passenger Safety and Vessel Orientation meeting, announcements on the PA system, and performing public ceremonies on board.
  • Maintain a “Command Presence” as well as a courteous, friendly and informative interaction with the guests –the personal appearance and a high degree of customer service by you and the crew is essential, expected and of the utmost importance.
  • Establish a teamwork mentality with all crew. Alaskan Dream Cruises promotes job sharing between departments as it relates to vessel cleanliness, taking on stores and customer service. On our vessels we always practice “no one is done until everyone is done”.


  • Minimum of 2 years as Chief Mate or Captain. Additional 5 years in the Maritime industry involved in shipboard operations. Must hold at a minimum a USCG license as Master, 100 GRT (Inland).
  • Must have in-depth knowledge of passenger vessel operations.
  • Observed or documented managerial skills and personal traits necessary to effectively and efficiently guide ship’s crewmembers in a direct and respectful manner.
  • Shall possess above-average skills in ship handling.
  • Must have excellent communication skills
  • Writing skills require the ability to communicate technical information, maintain all ship’s logs, all vessel forms and documentation of vessel operations.
  • Interpersonal skills require the ability to deal with situations where strong opposing views are encountered and satisfactory resolution of issues must be achieved
  • Must pass pre-employment drug screening and comply with company random drug testing program.


  • First Aid/CPR
  • At minimum, a USCG license as Master, 100 GRT (Inland)
  • License endorsement for “Unlimited Radar Observer”
  • Endorsements with STCW-95 Basic Safety Training, Bridge Resource Management, and Advanced Fire Fighting preferred.


Duties and responsibilities are generally performed in a Marine Operations setting, primarily onboard a vessel but also pier side on turn-around-days. The Captain has his/her own cabin.

You must be physically able to work a 12- hour workday. On any given day hours could be more or less. You may be required to wear protective clothing/eyewear for activities including handling of chemicals and cleaning agents. Some of your work will involve engaging guests and will include talking on a PA system. Physical demands include lifting up to 50 pounds repetitively, and passing along to other crew such as in loading ship’s stores, luggage, linen, etc. Also must have the ability to climb a 7-foot vertical ladder and fit through a 28-inch wide hatch.

Working aboard ship can be very demanding but at the same time very rewarding, which is driven by the guest’s appreciation of your efforts to deliver our unsurpassed True Alaskan Hospitality.


This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.

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