REPORTS TO: Hotel Manager
The Bartender is responsible for the vessel’s daily beverage sales operation including the effective administration, supervision and execution of programs consistent with the company standards and goals of providing excellent service according to the Core Values of True Alaskan Hospitality that drive the guest experience culture, while achieving and exceeding revenue targets.
ESSENTIAL DUTIES INCLUDE:
- Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.
- Deliver the highest possible quality of beverage services on board and ensure the implementation and execution of corporate policies and procedures within the Hotel Department.
- Controls, measures and reports bar sales outlet performance daily and takes required corrective action to ensure operations are in accordance with the company standards and objectives.
- Achieves or exceeds bar revenue and cost objectives for the established cruise program targets. Creates new opportunities and maximizes existing ones to generate extra revenue. Manages the beverage outlet as a profit center, assuming responsibility for all revenue and expenses. Ensures that the department’s operational budget is strictly adhered to and that all costs are strictly controlled. Recommends measures to control/reduce costs.
- Implements inventory and audit procedures for beverage facilities consistent with operational policies and directives. Along with the Hotel Manager, ensures beverage inventories in stores and bars are at the par level determined by the Company. Ensures that the bar is counted after each cruise and investigate discrepancies.
- Assures beverage facilities are maintained at company standards and meet or exceed Alaska Department of Environmental Conservation regulations. In addition, inspects lounge and bar in respect to physical condition, equipment condition and presentation and ensures prompt repair and maintenance through proper use of job orders.
- Follows prescribed hours set forth by the vessel’s daily roster.
- Holds a position on the vessel’s Emergency Station Bill.
- Maintain awareness of basic safety rules and a safe working environment.
- Performs and manages other duties as assigned.
- Must be minimum 21 years of age.
- Minimum education requires a high school diploma or equivalent GED
- 2-4 years of experience in the culinary or restaurant industry with proven knowledge of and experience in bar duties.
- Proficiency in MS Office with expertise in Microsoft Word and Excel.
- Communication skill require the ability to represent the company in public appearances.
- Ability to train and supervise others and be able to review their work.
- Organized, even tempered, multi-task oriented, ability to think quick and fair minded.
- Successful completion of TAP and Alaska Food Worker training.
- Must pass a security background check and drug test
- Latest experience must be within the past 2 years
- Proven team player and have a Can-Do attitude.
CERTIFICATES AND LICENSES:
- First aid/CPR
- Alaska Food Worker card
- Alaska TAP (Training for Alcohol Professionals) certification
Duties and responsibilities are generally performed in a Marine Operations setting, primarily onboard a vessel but also pier side on turn-around-days. You may be required to share a cabin with one to three other shipmates of the same gender, and will be required to be courteous of your movement in and out of the cabin while shipmates are sleeping.
You must be physically able to work a 12- hour workday. On any given day hours could be more or less. You may be required to wear protective clothing/eyewear for activities including handling of chemicals and cleaning agents. Some of your work will involve engaging guests and may include talking on a PA system. Physical demands include lifting up to 50 pounds repetitively, and passing along to other crew such as in loading ship’s stores, luggage, linen, etc. Also must have the ability to climb a 7-foot vertical ladder and fit through a 28-inch wide hatch.
Working aboard ship can be very demanding but at the same time very rewarding, which is driven by the guest’s appreciation of your efforts to deliver our unsurpassed True Alaskan Hospitality.
This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.