REPORTS TO: Hotel Manager
The Bartender is responsible for the vessel’s daily beverage sales operation including the effective administration, supervision and execution of programs consistent with the company standards and goals of providing excellent service according to the Core Values of True Alaskan Hospitality that drive the guest experience culture, while achieving and exceeding revenue targets.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.
- Deliver the highest possible quality of beverage services on board and ensure the implementation and execution of corporate policies and procedures within the Hotel Department.
- Controls, measures and reports bar sales outlet performance daily and takes required corrective action to ensure operations are in accordance with the company standards and objectives.
- Achieves or exceeds bar revenue and cost objectives for the established cruise program targets. Creates new opportunities and maximizes existing ones to generate extra revenue. Manages the beverage outlet as a profit center, assuming responsibility for all revenue and expenses. Ensures that the department’s operational budget is strictly adhered to and that all costs are strictly controlled. Recommends measures to control/reduce costs.
- Implements inventory and audit procedures for beverage facilities consistent with operational policies and directives. Along with the Hotel Manager, ensures beverage inventories in stores and bars are at the par level determined by the Company. Ensures that the bar is counted after each cruise and investigate discrepancies.
- Assures beverage facilities are maintained at company standards and meet or exceed Alaska Department of Environmental Conservation regulations. In addition, inspects lounge and bar in respect to physical condition, equipment condition and presentation and ensures prompt repair and maintenance through proper use of job orders.
- Follows prescribed hours set forth by the vessel’s daily roster.
- Holds a position on the Vessel’s Emergency Station Bill.
- Maintain awareness of basic safety rules, workplace safety and respect for the environment.
- Commit to understanding terrain and vessel itinerary.
- Perform other duties as assigned.
- Must be minimum 21 years of age.
- High school diploma or equivalent GED
- TAP (Training for Alcohol Professionals) and Alaska Food Worker Card issued by DEC.
- Must pass a security background check and DOT drug test.
- 2-4 years of experience in the culinary or restaurant industry with proven knowledge of and experience in bar duties obtained within the last 2 years.
- Proficiency in MS Office with expertise in Microsoft Word and Excel.
- Communication skill require the ability to represent the company in public appearances.
- Ability to train and supervise others and be able to review their work.
- Proven team player and have a Can-Do attitude.
- Organized, even tempered.
- Strong interpersonal skills and guest service aptitude.
- Strong communication skills: verbal, non-verbal and written.
- Ability to take directions and work with a diverse team.
- Ability to interpret and follow rules, policy and procedures.
- Ability to maintain composure with courteous and professional demeanor.
- First Aid and CPR Certification.
TRAITS & CHARACTERISTICS:
- Strong commitment to safety.
- A genuine desire to serve the public.
- Positive, personable and professional demeanor.
- Adaptive to learning new skills and knowledge.
- Adaptive to changes in a progressive work environment.
- Strong record of being organized, dependable and punctual.
- Strong conflict resolution skills and ability to work within a diverse workforce.
It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process. We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive. Please note that how you communicate with a potential employer is part of the evaluation process. Always be polite, prompt and professional when communicating with the office.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time. This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel to the vessels in Alaska and extended stay up to 5 months on board is required. Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week. Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.